| 000 | 01140nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | 42843 | ||
| 003 | 0000000000 | ||
| 005 | 20250407095212.0 | ||
| 008 | 140611n 000 0 eng d | ||
| 020 | _a9789746522205 | ||
| 100 | 0 |
_aLaughlin, Sara, _d1949. |
|
| 245 | 0 | 0 |
_aThe Quality library : _ba guide to staff-driven improvement, better efficiency, and happier customers / _cSara Laughlin and Ray W. Wilson. |
| 260 |
_aChicago : _bAmerican Library Association, _c2008. |
||
| 300 |
_axiv, 144 pages : _billustration ; _c28 cm. |
||
| 500 | _aIncludes bibliographical references and index. | ||
| 500 | _aIncludes bibliographical references and index. | ||
| 650 | 1 | 0 |
_aCustomer services _xUnited States. _2sears |
| 650 | 1 | 0 |
_aLibrary administration _xUnited States. _2sears |
| 650 | 1 | 0 |
_aLibrary planning _xUnited States. _2sears |
| 650 | 1 | 0 |
_aTotal quality management _xUnited States. _2sears |
| 852 | _9715.50PHP | ||
| 926 |
_aDestiny Material Type _bPaperback |
||
| 999 |
_c8070 _d8070 |
||