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008 900424s1990 nyua 000 0 eng
010 _a90003406
019 _a22917952
020 _a0385415036
020 _a9780385415033
035 _a(OCoLC)21523571
035 _a(OCoLC)21523571
_z(OCoLC)22917952
040 _aDLC
_beng
_erda
_cDLC
043 _an-us---
050 0 _aHF5415.5
_b.S49 1990
060 4 _aHF 5415.5 S516c 1990
082 0 _a658.8/12
_220
100 1 _aSewell, Carl.
_0https://id.loc.gov/authorities/names/n90631808
245 0 0 _aCustomers for life :
_bhow to turn that one-time buyer into a lifetime customer /
_cby Carl Sewell and Paul B. Brown.
250 _aFirst edition.
264 1 _aNew York :
_bDoubleday,
_c[1990]
264 1 _c℗♭1990
300 _axx, 175 pages :
_billustrations ;
_c25 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _a"A Currency book"--Title page verso.
520 _aProvides insight into achieving total customer satisfaction.
650 1 0 _aAutomobile dealers
_zUnited States.
_0https://id.loc.gov/authorities/subjects/sh2003005923
650 1 0 _aAutomobile industry and trade
_0https://id.loc.gov/authorities/subjects/sh85010151
_xCustomer services
_0https://id.loc.gov/authorities/subjects/sh99005473
_zUnited States.
_0https://id.loc.gov/authorities/names/n78095330-781
650 1 0 _aCustomer services.
_0https://id.loc.gov/authorities/subjects/sh85034965
700 1 _aBrown, Paul B.
_0https://id.loc.gov/authorities/names/n85374890
999 _c16955
_d16955