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008			230206n 000 0 eng d
100	0		_aManalansang, Jennilyn.
245	0	0	_aCustomers' Perception On Automated Services In Fast Food Restaurants In The Province Of Pampanga _h[manuscript] / _cJennilyn Manalansang.
260			_aMagalang, Pampanga : _bPampanga State Agricultural University, _cJune 2020.
300			_axi, 43 leaves ; _c28 cm. + 1 computer disc (4 3/4 in.)
505	0		_aThis study was conceptualized in order to explore customers' perception on automated services in fast-food restaurants in the province of Pampanga. Knowledge of customers' perception would greatly help in improving the quality of service provided in fast-food restaurants. This descriptive research used cluster sampling method. It was revealed in the results of this study that customers were confident with self-service technology in fast food restaurants. Therefore, it is recommended that the management of these restaurants can plan on adding other self-service features to its food service and dining operations so as to increase efficiency in its services and add value to its food products.
700	1		_aMarie Lourd I. Sacatroopez, _eAdviser.
999			_c15646 _d15646