| 000 | 00872cam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 90300 | ||
| 003 | 0000000000 | ||
| 005 | 20250408093721.0 | ||
| 008 | 980204s1998 nyu 001 0 eng | ||
| 010 | _a 98005611 | ||
| 020 | _a0814479863 | ||
| 035 | _a2613680 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 050 | 0 |
_aHF5438.25 _b.G758 1998 |
|
| 082 | 0 |
_a658.8/12 _221 |
|
| 100 | 1 | _aGross, T. Scott. | |
| 245 | 0 | 0 |
_aOutrageous! : _bunforgettable service--guilt-free selling / _cT. Scott Gross. |
| 260 |
_aNew York : _bAMACOM, _cc1998. |
||
| 300 |
_a287 pages ; _c23 cm. |
||
| 500 | _aIncludes index. | ||
| 500 | _aIncludes index. | ||
| 650 | 1 | 0 | _aCustomer services. |
| 650 | 1 | 0 | _aSelling. |
| 999 |
_c12260 _d12260 |
||