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| 005 | 20250408093553.0 | ||
| 008 | 151002n 000 0 eng d | ||
| 020 | _a9789814352611 | ||
| 100 | 0 | _aFord, Robert C. | |
| 245 | 0 | 0 |
_aTotal quality management for hospitality and tourism / _cRobert C. Ford, Michael c. Sturman, Cherrill P. Heaton. |
| 260 |
_aSingapore : _bCengage Learning Asia Pte Ltd, _cc2012. |
||
| 300 |
_a522 pages : _billustrations ; _c23 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 1 | 0 |
_aHospitality industry _xManagement. _2sears |
| 650 | 1 | 0 |
_aTourism _xManagement. _2sears |
| 700 | 1 | _aHeaton, Cherrill P. | |
| 700 | 1 | _aSturman, Michael C. | |
| 852 | _9704.00PHP | ||
| 999 |
_c11410 _d11410 |
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