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1.	Image from Amazon.com	TQM in the service sector / R.P. Mohanty and R.R. Lakhe. by Mohanty, R.P Lakhe, R.R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi : Jaico Publishing House, c2006 Other title: Total quality management in the service sector Availability: Items available for loan: PSAU OLM (1)Call number: C 658 M725 2006. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	The Quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, 1949 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2008 Availability: Items available for reference: PSAU OLM: Not for loan (1)Call number: REF 025.1 L374 2008. Save to lists Add to cart (remove)
3.	Image from Amazon.com	Total quality management and the school / Stephen Murgatroyd and Colin Morgan. by Murgatroyd, Stephen J Morgan, Colin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Buckingham, England ; Philadelphia : Open University Press, c1992 Availability: Items available for loan: PSAU OLM (1)Call number: GS-C 371.2'00973 M943 1992. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Total quality management and six sigma / edited by Stacy Escobar. by Escobar, Stacy [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Jersey City, NJ : Clanrye International, 2015 Availability: Items available for loan: PSAU OLM (1)Call number: C 658.4013 T71 2015. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Quality management / Edited by Ross Gibson. by Gibson, Ross [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Larsen & Keller, c2017 Availability: Items available for loan: PSAU OLM (1)Call number: C 658.562 Qu1 2017. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Principles of quality management / Edited by Barry Hill. by Hill, Barry Material type: Text; Format: print ; Literary form: Not fiction Publication details: Forest Hill, NY : Willford Press, c2018 Availability: Items available for loan: PSAU OLM (1)Call number: C 658.562 P95 2018. Place hold Save to lists Add to cart (remove)
7.		Quality management journal. by American Society for Quality Control Series: ; V.27, Is.1-4 Material type: Continuing resource; Format: available online ; Type of continuing resource: periodical Publisher: [Abingdon] : Taylor & Francis Group. Other title: QMJ Online resources: A framework of quality management practices for Indian service SMEs Lean Six Sigma and social performance: A review and synthesis of current evidence A preliminary analysis modeling of the relationship between quality management practices and sustainable performance Performance measurement of the complaint and failure management process A total quality service framework for private higher education in South Africa The impact of grocery retail superstores location on the customer's perceived quality of servicescape in Jordan Toward cost-effective service excellence: Exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants The mediating role of quality management capability on the dynamic capability - new product development performance relationship: An empirical study among new product development units in the electronics sector Soft TQM practices and employee outcomes: A mediational analysis Total quality management in small and medium enterprises: An overview in Indian context Institutional uncertainty and supply chain quality management: A conceptual framework Improving the service quality of telecommunication companies using online customer and employee review analysis Relationship between quality management practices, performance and maturity quality management, a contingency approach Quality management practices in SMEs: The effects of contextual factors Quality Management Journal Issue 1 Quality Management Journal Issue 2 Quality Management Journal Issue 3 Quality Management Journal Issue 4 Availability: Items available for loan: PSAU OLM (1)Call number: JO 658.562 2020. Place hold Save to lists Add to cart (remove)