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	1.		Essentials of IT : general / John Hamilton [and two others]. by Hamilton, John Hamilton, John, 1956 Huber, Chris, 1957 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia : Eastern House, c2000 Availability: Items available for loan: PSAU OLM (1)Call number: C 004 Es74 2000. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	The Quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, 1949 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2008 Availability: Items available for reference: PSAU OLM: Not for loan (1)Call number: REF 025.1 L374 2008. Save to lists Add to cart (remove)
	3.	Image from Amazon.com	Outrageous! : unforgettable service--guilt-free selling / T. Scott Gross. by Gross, T. Scott Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c1998 Availability: Items available for loan: PSAU OLM (1)Call number: C 658.812 G87 1998. Place hold Save to lists Add to cart (remove)
	4.	Image from Amazon.com	Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown. by Sewell, Carl Brown, Paul B Edition: First edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Doubleday, [1990]Publisher: ℗♭1990 Availability: No items available. Save to lists Add to cart (remove)