Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown.
Material type:
- text
- unmediated
- volume
- 0385415036
- 9780385415033
- 658.8/12 20
- HF5415.5 .S49 1990
- HF 5415.5 S516c 1990
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"A Currency book"--Title page verso.
Provides insight into achieving total customer satisfaction.
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