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The Quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.

By: Material type: TextTextPublication details: Chicago : American Library Association, 2008.Description: xiv, 144 pages : illustration ; 28 cmISBN:
  • 9789746522205
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Holdings
Item type Current library Call number Status Barcode
Books PSAU OLM Reference REF 025.1 L374 2008 (Browse shelf(Opens below)) Not for loan PSAU37603

Includes bibliographical references and index.

Includes bibliographical references and index.

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