Total quality management for hospitality and tourism / Robert C. Ford, Michael c. Sturman, Cherrill P. Heaton.

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Material type: Text

TextPublication details: Singapore : Cengage Learning Asia Pte Ltd, c2012.Description: 522 pages : illustrations ; 23 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	PSAU OLM Circulation/Reserved	R 647.94068 F71 2012 (Browse shelf(Opens below))	Available	PSAU38837

Includes index.

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