TY - BOOK AU - Woodward, Jeannette. TI - Creating the customer-driven academic library SN - 9789746522144 PY - 2011/// CY - Chicago PB - American Library Association KW - Academic libraries KW - Marketing KW - sears KW - Public relations KW - Space utilization KW - Social aspects KW - United States KW - Public services (Libraries) N1 - Includes bibliographical references and index ER -