TY  - BOOK
AU  - Hamilton, John.
AU  - Hamilton,John
AU  - Huber,Chris
TI  - Essentials of IT: general 
SN  - 0864581335 (v. 1)
PY  - 2000///
CY  - Australia
PB  - Eastern House
KW  - Computer networks
KW  - sears
KW  - Computer software
KW  - Customer services
KW  - Information networks
KW  - Information technology
N1  - Includes index
ER  -