Hamilton, John. <br/><br/>
Essentials of IT :  general / 
John Hamilton [and two others]. 
 - Australia :  Eastern House,  c2000. 
 - xi, 685 pages :  Illustrations ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0864581335 (v. 1) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks.<br/>Computer software.<br/>Customer services.<br/>Information networks.<br/>Information technology.