TY - BOOK AU - Davis,Kevin TI - Slow down, sell faster!: understand your customer's buying process and maximize your sales SN - 0814416853 AV - HF5415.32 .D378 2011 U1 - 658.8/342 22 PY - 2011/// CY - New York PB - American Management Association KW - Consumer behavior KW - Customer relations KW - Selling N1 - Includes bibliographical references and index ER -