TY  - BOOK
AU  - Sewell,Carl
AU  - Brown,Paul B.
TI  - Customers for life: how to turn that one-time buyer into a lifetime customer 
SN  - 0385415036
AV  - HF5415.5 .S49 1990
U1  - 658.8/12 20
PY  - 1990///]
CY  - New York
PB  - Doubleday
KW  - Automobile dealers
KW  - United States
KW  - Automobile industry and trade
KW  - Customer services
N1  - "A Currency book"--Title page verso
N2  - Provides insight into achieving total customer satisfaction
ER  -