Sewell, Carl. <br/><br/>
Customers for life :  how to turn that one-time buyer into a lifetime customer / 
by Carl Sewell and Paul B. Brown. 
 - First edition. 
 - xx, 175 pages :  illustrations ;  25 cm 
<br/><br/> "A Currency book"--Title page verso. 
<br/><br/> Provides insight into achieving total customer satisfaction. 
<br/><br/><label>ISBN: </label>0385415036 9780385415033 
<br/><br/><label>LCCN: </label>90003406 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Automobile dealers--United States.<br/>Automobile industry and trade--Customer services--United States.<br/>Customer services.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S49 1990 
<br/><br/><label>Dewey Class. No.: </label>658.8/12 
<br/><br/><label>National Library of Medicine Call No.: </label>HF 5415.5 S516c 1990