Manalansang, Jennilyn. <br/><br/>
Customers' Perception On Automated   Services In Fast Food Restaurants In The Province Of Pampanga  [manuscript] / 
Jennilyn Manalansang. 
 - Magalang, Pampanga :  Pampanga State Agricultural University,  June 2020. 
 - xi, 43 leaves ;  28 cm. + 1 computer disc (4 3/4 in.) 
<br/><br/>This study was conceptualized in order to explore customers' perception on automated services in fast-food restaurants in the province of Pampanga. Knowledge of customers' perception would greatly help in improving the     quality of service provided in fast-food restaurants.     This descriptive research used cluster sampling     method. It was revealed in the results of this study that customers were confident with self-service technology in fast food restaurants. Therefore, it is recommended that the management of these restaurants can plan on adding other self-service features to its food service and dining operations so as to increase efficiency in its services and     add value to its food products.