Montgomery, Douglas C. <br/><br/>
Managing, controlling, and improving quality / 
Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund. 
 - Singapore :  John Wiley and Sons,  2012. 
 - xii, 501 pages :  illustrations ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780471697916 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Educational change.<br/>Educational leadership.<br/>School management and organization.