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Total quality management for hospitality and tourism / Robert C. Ford, Michael c. Sturman, Cherrill P. Heaton.
Material type:
TextPublication details: Singapore : Cengage Learning Asia Pte Ltd, c2012.Description: 522 pages : illustrations ; 23 cmISBN: - 9789814352611
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Books | PSAU OLM Circulation/Reserved | R 647.94068 F71 2012 (Browse shelf(Opens below)) | Available | PSAU38837 |
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| R 647.94 H794 2010 Hospitality and culinary arts. | R 647.94 Si64 2012 Hotel housekeeping / | R 647.94068 B24 2012 Hotel front office management / | R 647.94068 F71 2012 Total quality management for hospitality and tourism / | R 647.94068 Si617 2010 Fundamentals of hotel management and operations / | R 647.94068 T284 2013 Principles of management for the hospitality industry / | R 647.94068 T623 2012 Hotel organization and management / |
Includes index.
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