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The handbook for quality management : a complete guide to operational excellence /

Pyzdek, Thomas.

The handbook for quality management : a complete guide to operational excellence / Thomas Pyzdek, Paul Keller. - Second edition. - New York : McGraw-Hill, 2013. - xii, 484 pages : illustrations ; 24 cm.

Includes bibliographical references and index.

ISBN: 9780071799249

Subjects--Topical Terms:
Quality management.

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