Customers for life : how to turn that one-time buyer into a lifetime customer /
Sewell, Carl.
Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown. - First edition. - xx, 175 pages : illustrations ; 25 cm
"A Currency book"--Title page verso.
Provides insight into achieving total customer satisfaction.
0385415036 9780385415033
90003406
Automobile dealers--United States.
Automobile industry and trade--Customer services--United States.
Customer services.
HF5415.5 / .S49 1990
658.8/12
HF 5415.5 S516c 1990
Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown. - First edition. - xx, 175 pages : illustrations ; 25 cm
"A Currency book"--Title page verso.
Provides insight into achieving total customer satisfaction.
0385415036 9780385415033
90003406
Automobile dealers--United States.
Automobile industry and trade--Customer services--United States.
Customer services.
HF5415.5 / .S49 1990
658.8/12
HF 5415.5 S516c 1990