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Outrageous! : unforgettable service--guilt-free selling /

Gross, T. Scott.

Outrageous! : unforgettable service--guilt-free selling / T. Scott Gross. - New York : AMACOM, c1998. - 287 pages ; 23 cm.

Includes index. Includes index.

ISBN: 0814479863

LCCN: 98005611

Subjects--Topical Terms:
Customer services.
Selling.

LC Class. No.: HF5438.25 / .G758 1998

Dewey Class. No.: 658.8/12

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